Our helpline is staffed by an expert team who can offer you free and confidential advice if you are struggling with the cost of organising a funeral anywhere in the UK.
If you are on a low income or benefits and the funeral is yet to happen you can reach us on 0208 983 5055 or email downtoearth@qsa.org.uk
Our experienced advisors have supported thousands of people across the UK to plan, reduce costs, identify ways to raise money, and get the right government support.
Funeral information and guidance
Funeral costs worry many people, however there are various ways you can keep costs down and sources of funding you can explore to get the help you need, even if the funeral has already happened.
How to refer someone
If your client is on a low income and is finding it difficult to pay for a funeral that has not yet taken place, we may be able to help. Review our guidance and if they need further assistance, advise them to contact Down to Earth directly on 020 8983 5055 or complete a referral request on their behalf.
Please note we are only able to provide 1:1 support when a funeral has not yet taken place. If a funeral has already happened please use our guide.
Other support
These organisations provide guidance on practical issues after someone has died:
The National Bereavement Service provide a free telephone helpline to families seeking practical support and guidance after losing a loved one.
The not-for-profit Service provides impartial and caring advice on aspects such as stopping unwanted mail, registering a death, probate, bereavement benefits and coroners’ investigations. It also signposts to local sources of emotional support.
Their helpline is 0800 0246 121.
The Bereavement Advice Centre is a free helpline and web-based information service provided by Co-op Legal Services
They give practical information and advice and signposting on procedures such as registering a death, coping with bereavement and dealing with probate.
Their helpline is 0800 634 9494