The digital divide: understanding how to reduce the digital gap
When: Tuesday 3 September 2024, 11.00-12.30
Where: Online
Speakers: Bryony Evans from The Good Things Foundation
What is the event about?
Almost everything is online nowadays. From banking to accessing services. But what happens when you don't have the skills or the tools to navigate online services?
In this session, we explore what the digital divide is, how the big the gap is and the impact that this divide has on the most vulnerable people, particularly those seeking money guidance.
Who should attend?
Anyone who gives any kind of money guidance and is interested in ideas for how to structure conversations around money, questions to ask and a framework to use
What will the session cover?
- An overview of digital inclusion and digital exclusion
- A case study of the people digitally excluded which highlights the barriers they face and the impact that it has on them
- Insights into the reasons why people are digitally excluded
- Stats on the financial impact of having do things offline vs online
- How to support those who are digitally excluded
- How you can involved in reducing the digital gap
Accessibility
This session will be delivered in English. If you require any accessibility adjustments to access this session, please contact the session organiser on moneyguidernetwork@qsa.org.uk