At Homestore, we pride ourselves on offering affordable, high-quality furniture.
So before we book a free collection, we need to know it's in good enough condition for somebody else's home.
Use the guidance below to help us keep offering the best service possible to east Londoners on a low income.
What items can't we accept?
- Triple wardrobes
- Tables without chairs
- Bed frames (divans only)
- Sofa beds with metal frames
- Garden furniture
- Clothes airers
- Rubbish bins
- Bric-a-Brac (kitchen things etc.)
Every item must be:
- In excellent condition
- Not damaged in anyway
- Not dismantled or flat packed
- Not outside your home
- Safe to lift by two people
- No tears or stains on fabric items
The fire label must read: ‘To conform with the furniture and furnishings fire safety regulations 1988. Complies with BS 7177:1996’
Still unsure? Not to worry. Give us a call on 0208 519 6264.